Frequently Asked Questions
Go to the shop page, click the product you like and click the button “Add to cart”. Then proceed to checkout. Fill your billing information. If you want us to customize your product (e.g., invitations) please add the birthday details in the additional information section.
After you place the order, instantly download your PDF file with your Canva link. Click the link and personalize your item using Canva. Canva is a template editing tool that’s Easy & FREE. Use this user-friendly platform on your desktop browser or phone to customize your item with your preferred text, colors, fonts, and personal touches.
Once you’re satisfied with the design, you can either print it at home using your printer, local photo lab or online printing service, or send it digitally as a PDF or PNG via email, social media, or messaging apps for instant delivery to friends and loved ones.
If you want us to customize your invitation, we will edit it and send it to your email in 12h or less.
Whether you choose to print at home or send digitally, both options are flexible and convenient, ensuring your carefully crafted invitation reaches its recipients on time. Enjoy the freedom to create and share personalized invitations effortlessly, making your event truly special and memorable.
Video Invitations are edited by the Pixavite Team.
When buying a video invitation you should put all the birthday info in the “Additional Information” field at the checkout page. After editing it, we will send it to your email.
Turnaround time is 24h or less.
Instant download items can be downloaded immediately upon purchase by going to your account, then on the download tab. You will also receive the file via email.
If we personalize the design for you, turn around time would be 12h or less.
You can make unlimited editions for free to your invitation via Canva. This only applies to text details like name, date, time, address etc, but the background design is not editable.
Instant download products (without any personalization) are not edited or customized, so it wouldn’t require any change.
In case of invitations or personalized designs that we edit for you, once you recieve the file you would be able to request any change for free within 5 days after we sent it to you.
If you’re needing to update a previously purchased item after 5 days have passed since we sent it, we have an extra service for this case called “Extra editions service for invitations”, right here. In case of video invitations the extra service would be “Extra editions service for video invitations”.
Yes! We will be happy to hear your ideas. Please contact us via Facebook Messenger, WhatsApp or the contact form.
If you’re considering a professional printer, our shop has partnered with Prints of Love to offer fast, high quality yet affordable printing compare to other websites. Plus free 2-3 day U.S. shipping and free envelopes! Simply go to Prints of Love website and select your print options. Use the code PIXAVITE10 for 10% off your order of $49 or more!
Due to the nature of digital files no refunds will be issued on customized items or instant download items AFTER you have downloaded the file or it has been sent to you.
Please keep in mind that Pixavite ONLY designs the item you purchase and is not responsible for the printing aspect of the files. That is solely the responsibility of the buyer due to the many variables listed below that are out of our control.
• When the file(s) view crisply but print blurry, 99.9% of the time it means the file(s) were saved incorrectly.
• Colors may vary between computers or devices, printer quality, the type or brand of paper used and the ink your’re printing with.
Select ‘Fit To Page’ in your printer settings so that it’ll print the entire page. You might also verify in the paper size settings of the software you’re printing with that the page size (cardstock) you are feeding into the printer is the size of the printable you’re trying to print (either 4×6, 5×7 or 8.5×11).
Also set your margin settings for ‘0’ and it will automatically default to the smallest margin setting the software will allow so that as much as the printable will print for you. Photo printers allow you to print to the edge of the paper leaving no white border. Please check printer settings to change to borderless printing option.
• Invitations are offered in 4×6 and 5×7 only.
• All editable invitations or video invitations are exactly as the sample shown in our shop. Only text edition is allowed. No color, font type or design modifications are included. There may be some exceptions depending on the request. Please contact us first and we will see if its possible.
• If a picture is not shown on a design, one cannot be added, unless you request it as an extra service. For editable invitations would be “Add a photo to my invitation” and for video invitations would be “Add a photo to my video invitation”.
Your Trusted Family Party Partner
We are a small family business passionate about children’s parties and the themes that bring them to life. It brings us immense joy to play a part in creating magical moments for children with our unique and adorable designs.
Over 5 Years Of Experience
We have over 5 years’ in the magic-making! Crafting enchanting kid invites that spark joy in every celebration. Your trusted source for delightful designs.
Guaranteed Secure Payments
With our PayPal payment platform, you can pay using your account or credit/debit card. Rest assured of a secure purchase with our PayPal platform, providing you with the best security and buyer protection that only PayPal can offer.
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