Refund and Return Policy

Due to the digital nature of our products, all sales are final. We do not accept returns, exchanges, or cancellations once a payment has been processed.

For Instant Download Templates: Digital files are instantly available for download in your Pixavite account and delivered automatically via email immediately after purchase, making these items strictly non-refundable.

For Customized Items & Video Invitations: No refunds will be issued once the personalized file has been processed and sent to you. If your order includes a revision period (up to 5 days), please review your digital proofs carefully. We are not responsible for any printing costs or issues incurred if you choose to print the files without requesting corrections during your valid revision window.

By purchasing from Pixavite, you agree to these terms and conditions.